How to Fix QuickBooks Error 1328

Updated features and improved security are two of the most important parts of financial management software such as QuickBooks. However, these critical operations are periodically disrupted by technical faults, such as QuickBooks Desktop Update Error 1328.

This issue is typically encountered during the installation, update, repair, or removal procedure. You may see a message on your computer mentioning the Config.Msi folder, like

“Error updating file C:\Config.Msi\PTXXX.tmp.”

QuickBooks error 1328 can occur for various reasons, including incomplete or faulty QuickBooks installs, Windows Registry difficulties, restricted file rights, security configuration conflicts, or damaged installation files. Your system’s configuration determines the specific cause.

Do not worry! We’re here to explain the many reasons and symptoms in a straightforward, understandable manner, assisting you in identifying and resolving the particular issue with the support of professionals.

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Table of Contents

Causes of QuickBooks Error 1328: Searching the Root Causes

As we discussed above, there are multiple reasons due to which QuickBooks error 1328 occurs in your system. However, the list does not end here; there are other multiple factors as well that trigger this problem in your system. To educate you with each and every cause, here is the list of some common triggers. Please review and try to figure out the particular cause in your application.

The damaged QuickBooks software file might make the installation process conflict.
Malware or virus attacks on the application also cause QB error code 1328.
Another possible cause would be poor network connection restricting the software from running smoothly.
An incomplete installation can also result in the system shutting down during a power outage.
Invalid entries in the Windows Registry are also one such reason QB faces issues.
An invalid QuickBooks software license prevents QB from running the updates successfully.
Corrupted or damaged company files, resulting in error 1328 in QB.

Indicators of QuickBooks Error 1328: Earlier Signs You Must Know

In order to foresee more severe issues, early warning indicators are frequently implemented. Those who recognize the significance of these indicators can solve the problem quickly, frequently avoiding complications like QuickBooks error 1328 entirely. Below is a list of common indicators linked with this issue that you should be aware of. Recognizing them not only aids in the resolution of your current predicament but also prepares you for potential future issues.

It is not possible to update the QB software or features.
The Windows shut down suddenly, usually in the middle of the process of running the company file.
The response on command takes a longer time than usual.

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Methods for Fixing QuickBooks Error 1328 in QuickBooks Desktop

Frustrated with QuickBooks error 1328? You are not alone, and you are not stuck. This section includes tried-and-true, step-by-step suggestions for quickly fixing the problem. With expert guidance, it’s time to regain control, restore your workflow, and go forward with confidence. Trust the process; you’re only minutes away from a seamless QuickBooks experience.

Note: To avoid losing your corporate documents, create a backup before beginning the troubleshooting process. Check your internet connection and run the troubleshooting procedures while logged in as an administrator to gain full access.

Method 1: Run the QuickBooks Installation Diagnostic Tool.

The QuickBooks install diagnostic tool is used to resolve error 1328 because it automatically discovers and corrects problems with the .NET Framework, MSXML, and C++ components, all of which are required for the QuickBooks installation. Running this utility allows users to overcome hidden system conflicts that cause installation issues, making it an efficient and reliable initial step in troubleshooting.

Start by closing QB and downloading the most recent version of QB Tool Hub.
Make sure to get the Tool Hub from the official Intuit website.
Following that, install the EXE file by following the on-screen prompts.
After the installation is finished, click the QB Tool Hub icon on your desktop.
Move your pointer to the Installation Issues tab.
Run the QB Install Diagnostic Tool and wait for the procedure to complete, which should take less than 20 minutes.
Once done, restart the system and navigate to the QB Desktop to verify the progress of the issue.
Now, perform the Updates to ensure you are receiving the most recent security upgrades.

Method 2: Change the Name of the Config.msi File

Renaming the Config.msi file can help resolve QuickBooks error 1328 by resetting faulty installation files that prevent software updates or repairs. This simple change causes QuickBooks to produce a new configuration, removing conflicts.

First, right-click the Start tab and select Explore.
Double-clicking on the C drive key will reveal all of the hidden files as folders.
Click on the Tools choices, then the Folder tab.
Select the Tab menu and then All Hidden Files and Folders.
Click the Apply All Changes tab and then press the Ok button to confirm.
By following these instructions, you will see all of the necessary System Files on your computer.
Then, right-click the config.msi and select the Rename option.
Add the word .OLD at the end of the filename, then click the Enter tab.
This safeguards your operating system files, including all important hidden files and directories on your PC.

Method 3: Reinstall by Performing a Clean Installation

Before reinstalling QuickBooks, perform a clean installation to eliminate any corrupt files. It’s necessary because it provides your system a clean slate, free of corrupted data that causes problems like error 1328.

Start the process by removing the current QB software.
Now, the user has two alternatives for reinstallation: CD installation or installation by downloading files.
If the user has a CD driver on their PC, they can reinstall the product using the QB Product CD.
Otherwise, customers might keep the product key available and download it from Intuit’s official website.
After downloading QB Desktop, uninstall and reinstall it by following the procedures outlined below.
To remove the Control Panel, navigate to the Windows Start menu and search for it.
Choose Programs and Features or Uninstall a Program.
Search for and select your QuickBooks Desktop version from the list that appears on your screen.
Select the Uninstall/Change option and then click the Remove tab.
Click the Next option; if you do not see these options, sign out and log back in as an administrator.
After you have uninstalled QB, proceed to reinstall it. The installer will automatically create new folders and rename existing ones.

Method 4: Run the Registry Repair Tool

Running a registry repair tool can be a good idea for dealing with QuickBooks error 1328, especially if the problem is caused by corrupted or invalid registry entries. Fixing these problems helps to stabilize your system and guarantees that QuickBooks installs and updates correctly. In the following steps, we’ll walk you through how to use the tool securely and successfully.

Navigate to the Registry Repair Tool section.
Here, select the Repair the damaged registry entries relating to the QB software.
After that, utilize the antivirus to remove all malware from the PC.
Then, delete the Junk files from the system.
You must also uninstall all of the obsolete PC drivers.
Once the clearing process is complete, open the Windows System File Check tab.
Finally, install all of the essential Windows updates and check for the QB error again.

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Method 5: Update the Windows OS

If none of the preceding solutions address QuickBooks error 1328, pros frequently recommend updating your Windows operating system. This is because obsolete or missing system components can cause problems with QuickBooks operations.

Begin the procedure by selecting the Start tab.
Click on the Settings button and then the Update & Security tab.
Select the Update and Security option.
Here, choose the Windows Update option.
Once you have completed the process, check for Updates.
When the system detects any pending updates, make sure you immediately click the download button.
After downloading the update, restart your system and let it install.

End note!

To avoid problems like QuickBooks error 1328 in the future, it’s critical to be proactive. Regular software updates, system health checks, and staying up to date on QuickBooks features can all make a major difference. Educating yourself on how QuickBooks works not only helps you resolve minor issues on your own, but it also increases your confidence in using the software properly. Make it a habit to look into new upgrades, read official manuals, and stay involved with the QuickBooks community.