Here's the Fix for QuickBooks Error 185

Financial management is essential for every company, and QuickBooks simplifies the process until an unforeseen issue appears and stops all progress. Users may find themselves perplexed by QuickBooks Error 185, a prevalent banking issue that can be rather frustrating.

This problem usually arises whenever your bank requests extra security measures, such as a one-time password or an answer to a security question. Although it is intended as a safety feature to protect your account, it can become a nuisance if you are not careful.

Many users have encountered error 185 while trying to update or connect their QuickBooks bank account. Fortunately, there is a solution to this issue. You can fix it, and in many cases, you don’t need advanced technical understanding. To help you fix QuickBooks Error 185 quickly, we have created this blog post that will walk you through the troubleshooting process.

Gain confidence as you handle the issue with this comprehensive guide that covers everything from why it happens to practical remedies that get you back on track. If you’re an accountant, small company owner, or solopreneur, learning how to fix QuickBooks banking mistakes can be a lifesaver.

How about we jump right in and remove the obstacle?

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Table of Contents

Common Causes Behind QuickBooks Error 185

To deal with the error, it’s important to understand the underlying causes behind the error. This will give you a brief understanding of why you found yourself stuck with the error and how you can prevent it from occurring again in the future.

Here is the list of the possible causes behind the occurrence of QuickBooks error 185:

To finish the login procedure, the bank needs extra verification, such as an OTP, a security question, or app approval.
Failure to answer the security questions sent by your bank may prevent QuickBooks from accessing your account information.
If your bank has recently made changes to its website, login system, or API, it could impair QuickBooks’ syncing and connecting capabilities.
If your bank locks your account due to questionable activity or repeated failed login attempts, you may see Error 185.
If you use an old version of QuickBooks or don’t update the banking feeds, sync issues may arise.
Stored cookies or an outdated cache in your web browser could interfere with QuickBooks’ secure connection to the bank server.
You risk having QuickBooks and your bank disconnected if you enter the wrong login information even once.
Your computer’s security software may inadvertently prevent QuickBooks from establishing a connection to the server hosted by your bank.

Also Read: QuickBooks Error 1903

Effective Solutions to Fix QuickBooks Banking Error Code 185

Once you have understood the underlying reasons behind the error, it’s time to explore the effective solutions that you can follow to resolve it. To fix the error quickly, follow the steps in order.

Solution 1. Refresh the Bank Account

Refreshing the bank account is the primary solution that we recommend you follow to deal with the error. This action will quickly assist you in resolving any connection errors with your bank.

Here are the steps that you can follow to do so:

Launch the QuickBooks desktop software on your workstation.
Head forward to the Bank Accounts page, and click on the Refresh All.
After the update, click on the refresh all option again.
Keep doing the same process again for at least 5 times.
If you get any security questions, then provide the answers and click on the Next option.

Solution 2. Verify & Re-Enter Your Bank Login Credentials

Another effective solution that we recommend you follow to deal with the banking error 185 in QuickBooks is to verify and re-enter the login credentials. This way, you can ensure that you’re not making any typing mistakes while entering the details.

Let’s take a look at the step-by-step instructions that you can follow to verify your bank login credentials in your QuickBooks account:

Launch the QuickBooks desktop software and navigate to the Banking or Transactions menu.
Choose the bank account with which you’re facing QuickBooks error 185.
Click on the Edit icon available next to that particular bank account.
Following that, click on the Edit Sign-In Info option.
Therefore, carefully enter the current bank username and login password. Double-check it once you enter it.
After entering your credentials, click Update to verify if the error still exists.

Solution 3. Clear Cache & Temporary Files

Another effective solution that we recommend you follow to deal with error 185 is to clear the cache and temporary files.

Close QuickBooks Desktop.
Access the preferences menu in your preferred web browser (like Chrome or Firefox).
Find the part that deals with privacy and security.
Choose Cookies, Cached Images, and Files after clicking Clear Browsing Data.
After you’ve changed the time range to All Time, click Clear Data.
To finish clearing your cache, restart your computer.
Launch QuickBooks again and try to update the bank account once more.

Solution 4. Disable or Configure Your Security Software Temporarily

When trying to connect QuickBooks to banking systems, firewalls and antivirus programs might occasionally get in the way. To temporarily disable them and see if they cause Error 185, try that. We can proceed to add QuickBooks as an exception if that’s the case.

If QuickBooks is currently open, please close it.
Launch the firewall or antivirus program that you have installed.
You can find the section for Real-time Protection or Firewall Settings.
For now, disable security features or disable the firewall.
Please start QuickBooks and attempt to update your bank account again.
If the problem persists after that, try adding QuickBooks as a trusted program in your security software.
Try updating again when you re-enable your firewall or antivirus software.

Also Lookup: QuickBooks Error 6000

Conclusion

Despite the seemingly insurmountable obstacle of QuickBooks Error 185, you can actually resolve it by following the correct procedures. The methods provided above provide a simple way to resolve any errors that may occur, such as those caused by syncing difficulties, security verifications, or obsolete login credentials.

You can swiftly regain unhindered access to your financial data by meticulously implementing these adjustments, such as upgrading credentials, deleting cache, or refreshing your bank connection. These security prompts from your bank should not frustrate you; they are there to protect you.

Take advantage of these situations to ensure the security of your account and maintain accurate and up-to-date records. By maintaining an attitude of proactiveness, you can avoid wasting time fixing problems and instead devote that energy to expanding your firm.